Frequently Asked Questions (FAQs)
05.31.2024
|Customer-FAQs
|FAQs
|3 Min Read
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3 Min Read
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3 Min Read
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3 Min Read
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3 Min Read
How do I add IP addresses to my account?
05.31.2024
|FAQ
|Customer-FAQs
|3 Min Read
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.30.2024
|FAQ
|3 Min Read
Equity+ Installation Instructions
First install Java to be able to Equity+.
05.30.2024
|FAQ
|3 Min Read
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.21.2024
|FAQ
|3 Min Read
Can I call QUODD APIs securely?
All QUODD financial data APIs can be called securely over HTTPS using SSL.