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203 - Hero Blog

07.02.2024

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FAQ

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Customer-FAQs

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3 Min Read

How do I add IP addresses
to my QUODD Account?

How do I add IP addresses to my account?
0:22

Since IPs are static and not secure, authentication via IP is not supported as a method of authentication. We offer alphanumeric static tokens, or encrypted tokens, which is a more secure method. These tokens will expire after a predetermined amount of time (usually 30 minutes).

 

To manage your API tokens, please visit https://www.quodd.com/MyAccount/#/api/tokens

All FAQs
18 - Content Group

Other Question Frequently Asked

08 - Featured Blog Post
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05.31.2024

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FAQ

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Customer-FAQs

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3

Do you disable service for non-payment?

QUODD can discontinue service due to non-payment. Will contact customer before doing so.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I upgrade my subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.31.2024

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FAQ

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Customer-FAQs

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3

What happens if I exceed my paid hit volume?

QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

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05.31.2024

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FAQ

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Customer-FAQs

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3

What payment options do you offer?

Major credit cards and corporate billing.

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05.30.2024

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FAQ

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3

Where does the QUODD FX rates data come from?

The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 500 Error?

There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

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05.31.2024

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FAQs

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General-Help

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3

What is your API availability?

QUODD targets 99.9% availability.

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05.31.2024

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FAQs

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Free Trial

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1

Does QUODD offer a free market data API trial?

Yes, QUODD offers a free market data API trial.

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06.03.2024

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Crypto & FX

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FAQ

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3

How often are QUODD forex rates data refreshed?

The Global Currencies API provides real-time forex data which is updated in true real-time as new quotes are issued by market participants. 

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05.31.2024

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Products

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FAQs

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1

Are the treasury rate figures published in QUODD Money Markets and Rates yields or discount rates?

The figures provided for Treasury Rates of all maturities are yields