You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount. If you are not logged in, you will be asked to do so and will be redirected to the My Account page.
You can do the following under your account:
- Change your password
- Manage your API authentication tokens
- Manage your payment methods (update credit cards, etc)
- Check your subscription or free trial status (subscription levels, usage, etc)
Your subscription renewal process is defined in your agreement. Most likely (and unless defined otherwise):
- Your agreement is a one-year agreement
- Your agreement will automatically renew for successive renewal terms of the same period as the initial agreement
- Your agreement will automatically renew unless you notify us in writing 30 days prior to the end of the term of the agreement
Please refer to your agreement for details, or contact Support at customersuccess@xignite.com for assistance.
All FAQs
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
05.31.2024
|FAQs
|General-Help
|3
What is your API availability?
05.31.2024
|FAQs
|Free Trial
|1
Does QUODD offer a free market data API trial?
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 500 Error?
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
05.31.2024
|Products
|FAQs
|1