05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQs
|Free Trial
|1
Does QUODD offer a free market data API trial?
Yes, QUODD offers a free market data API trial.
05.31.2024
|Products
|FAQs
|1
Can QUODD APIs be called from multiple locations?
Yes, QUODD APIs can be called from multiple locations.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQs
|Stocks and ETFs
|1
When will historical prices be updated from a stock split on a given date?
The historical prices will be adjusted historically from the ex-date of the corporate action.
05.31.2024
|FAQs
|Stocks and ETFs
|1
What are the NASDAQ Stock Market trading hours?
The NASDAQ Stock Market trades from 9:30 AM to 4:00 PM EST. NASDAQLastSale data covers the normal session's open, high, low, and last prices, while volume includes both pre- and post-trading activity as per NASDAQ guidelines.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Why is the volume on BATS (CBOE) lower than other exchanges?
The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD provide exchange-traded products (ETPs) data?
Yes, QUODD provides data on exchange-traded products.
03.28.2025
|Crypto & FX
|FAQ
|3
Why do Foreign Exchange (FX) rates vary between different data vendors?
Foreign exchange (FX) rates are traded over-the-counter (OTC), meaning there is no centralized exchange to standardize rates. Different providers source rates from various contributors, leading to discrepancies ...
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
03.28.2025
|Crypto & FX
|FAQ
|3
Why are QUODD’s FX rates not aligned when triangulating?
FX rates can vary due to differences in data sources, rate timing, and market fluctuations. Since our rates come from multiple providers, slight discrepancies may occur when triangulating currency pairs. As a result, we do not recommend using triangulation as a method to validate a specific currency pair.
05.31.2024
|Products
|FAQs
|1
Does QUODD charge per API call?
QUODD offers unlimited calls for all APIs.