12.19.2024
|FAQs
|Troubleshooting
|3 Min Read
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer. This is extremely unlikely and we will attempt to warn you before taking such a drastic step. One possible reason for this can be that your requests are somehow affecting, maybe even crashing our servers. This could be caused by a malformation of your requests or some problem on our part. In any case, we had to block your IP to prevent further crashes.
Please contact our support team (support@quodd.com) to address this issue so that we can reactivate your IP.
BackOther Question Frequently Asked

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 500 Error?
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...

05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

05.31.2024
|Products
|FAQs
|1
What is an API Token?
An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.

05.31.2024
|FAQs
|General-Help
|3
What is your API availability?
QUODD targets 99.9% availability.

05.31.2024
|FAQs
|Stocks and ETFs
|1
When will historical prices be updated from a stock split on a given date?
The historical prices will be adjusted historically from the ex-date of the corporate action.

05.31.2024
|FAQs
|Stocks and ETFs
|1
Why is the volume on BATS (CBOE) lower than other exchanges?
The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.

05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD offer ETF reference and exposure data?
Yes, QUODD provides ETF reference and exposure data as part of the Global ETFs.

05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD provide exchange-traded products (ETPs) data?
Yes, QUODD provides data on exchange-traded products.

05.31.2024
|FAQs
|Stocks and ETFs
|1
What are the NASDAQ Stock Market trading hours?
The NASDAQ Stock Market trades from 9:30 AM to 4:00 PM EST. NASDAQLastSale data covers the normal session's open, high, low, and last prices, while volume includes both pre- and post-trading activity as per NASDAQ guidelines.