12.19.2024
|FAQs
|Troubleshooting
|3 Min Read
What is the cause of an HTTP 500 Error?
You should never get a HTTP 500 error in normal operation mode. There are two causes for HTTP 500 errors:
1. A major problem on our side
2. A problem with your request.
The first thing you should do is examine possible problems with your request.
Missing Required Parameters: All parameters with a non-string data type are required . This includes numerics, dates, booleans, and enumerations (which are really numerics). Only missing string values will not cause an HTTP 500 error.
Mis-typed Enumerations: Enumerations are case-sensitive. Make sure you look at the list of valid values in the SOAP, GET or POST description. Our test form makes it easy by using drop-downs but your code must be correct. For instance, you may get the following response if you omit an integer parameter: "System.ArgumentException: Cannot convert to System.Int32" .
If your request is valid and the problem persists, please reach out support@quodd.com
BackOther Question Frequently Asked

05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.

05.31.2024
|FAQs
|General-Help
|3
What is your API availability?
QUODD targets 99.9% availability.

05.31.2024
|FAQs
|Corporate Actions
|1
Does QUODD provide data on company mergers?
Yes, QUODD does provide data on company mergers.

05.31.2024
|FAQs
|Corporate Actions
|1
What are Optional Payments in the Corporate Actions API?
You may see multiple records for the same event, this happens when an issuer announces more than one payment option for shareholders.

05.31.2024
|FAQs
|Corporate Actions
|1
Why would an event not have Event Notes in the Corporate Actions API?
Event Notes are dependent on company announcements.

05.31.2024
|Products
|FAQs
|1
What is an API Token?
An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

05.31.2024
|FAQs
|Stocks and ETFs
|1
How often does QUODD update ETF holdings data?

05.31.2024
|FAQs
|Corporate Actions
|1
What is CompositeIdentifier in the corporate actions API?
The GlobalCorporateActions API includes CompositeIdentifier, a customer QUODD input parameter that allows users to pinpoint a single even record down to the instrument level.

05.31.2024
|FAQs
|Corporate Actions
|1
What Is Event Identifier in the corporate actions API?
The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.

05.31.2024
|FAQs
|Free Trial
|1
Can I cancel my free trial registration?
Free trial registration expires after 7 days or send an email to sale@quodd.com.

05.31.2024
|FAQs
|Corporate Actions
|1
Why are the CUSIP and ISIN fields blank in the Corporate Actions API?
The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.