<img alt="" src="https://secure.intelligent-company-foresight.com/781772.png" style="display:none;">
203 - Hero Blog

12.19.2024

|

FAQs

|

Troubleshooting

|

3 Min Read

What is the cause of an HTTP 500 Error?

What is the cause of an HTTP 500 Error?
0:34

You should never get a HTTP 500 error in normal operation mode. There are two causes for HTTP 500 errors:
1. A major problem on our side
2. A problem with your request.

The first thing you should do is examine possible problems with your request. 

Missing Required Parameters: All parameters with a non-string data type are required . This includes numerics, dates, booleans, and enumerations (which are really numerics). Only missing string values will not cause an HTTP 500 error.
Mis-typed Enumerations: Enumerations are case-sensitive. Make sure you look at the list of valid values in the SOAP, GET or POST description. Our test form makes it easy by using drop-downs but your code must be correct. For instance, you may get the following response if you omit an integer parameter: "System.ArgumentException: Cannot convert to System.Int32" .

If your request is valid and the problem persists, please reach out support@quodd.com

Back
18 - Content Group

Other Question Frequently Asked

00 - Spacing
08 - Featured Blog Post
Placeholder

05.31.2024

|

FAQs

|

Troubleshooting

|

3

RegistrationError: {Service}: Maximum number of unregistered requests exceeded

There are two reasons for encountering this error...

Placeholder

05.31.2024

|

FAQs

|

Troubleshooting

|

3

What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

Placeholder

05.31.2024

|

FAQs

|

General-Help

|

3

What is your API availability?

QUODD targets 99.9% availability.

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

What are Optional Payments in the Corporate Actions API?

You may see multiple records for the same event, this happens when an issuer announces more than one payment option for shareholders.

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

Why would an event not have Event Notes in the Corporate Actions API?

Event Notes are dependent on company announcements.

Placeholder

05.31.2024

|

Products

|

FAQs

|

1

What is an API Token?

An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

Placeholder

05.31.2024

|

FAQs

|

Stocks and ETFs

|

1

How often does QUODD update ETF holdings data?

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

What is CompositeIdentifier in the corporate actions API?

The GlobalCorporateActions API includes CompositeIdentifier, a customer QUODD input parameter that allows users to pinpoint a single even record down to the instrument level.

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

What Is Event Identifier in the corporate actions API?

The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.

Placeholder

05.31.2024

|

FAQs

|

Free Trial

|

1

Can I cancel my free trial registration?

Free trial registration expires after 7 days or send an email to sale@quodd.com.

Placeholder

05.31.2024

|

FAQs

|

Corporate Actions

|

1

Why are the CUSIP and ISIN fields blank in the Corporate Actions API?

The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.

00 - Spacing
18 - Content Group
00 - Spacing