12.19.2024
|FAQs
|General-Help
|3 Min Read
What is your API availability?
QUODD targets 99.9% availability. View QUODD Availability.
Our availability is measured by an independent third party: Pingdom and is published daily in real-time.
BackOther Question Frequently Asked

05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...

05.31.2024
|FAQs
|Stocks and ETFs
|1
Why is the volume on BATS (CBOE) lower than other exchanges?
The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.

05.31.2024
|FAQs
|Metals
|1
Does QUODD offer historical precious metal spot price data?
QUODD offer historical price data for Gold, Silver, Palladium, Platinum and other base metals in our QUODD Global Metals API.

05.31.2024
|FAQs
|Stocks and ETFs
|1
What ETF historical data does QUODD provide for fund flows?

05.31.2024
|FAQs
|Free Trial
|1
What happens when my free trial expires?
When your free trial expires you will receive an outcome of 'Registration Error'.

05.31.2024
|Products
|FAQs
|1
Does QUODD charge per API call?
QUODD offers unlimited calls for all APIs.

05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.

05.31.2024
|FAQs
|Free Trial
|1
Can I cancel my free trial registration?
Free trial registration expires after 7 days or send an email to sale@quodd.com.

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.

05.31.2024
|Products
|FAQs
|1
Can I use QUODD's technology to eliminate terminals?
Yes, you can use QUODD's technology to eliminate terminals.

05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD support survivorship bias in your historical stock data API?
Access historical prices with QUODD's Global Historical API, covering equities from 80+ global exchanges. Get open, high, low, close, volume, VWAP, TWAP, and more—data available since 1994 for U.S. exchanges and 2000 for most international markets.

05.31.2024
|FAQs
|Exchange Fees
|3
Why do I have to pay QUODD and the exchange to use data?
There is a difference between licensing the rights to use the data with the data owner (the exchange) and buying a service to gain access to the data (your vendor, i.e., QUODD).