12.19.2024
|Customer-FAQs
|FAQs
|3 Min Read
What Support Plans do you offer?
QUODD offers three support options. To view the options visit Support Plans. For a price quote to upgrade your support plan contact our Customer Success Team at customersuccess@xignite.com
All FAQsOther Question Frequently Asked

05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?

05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.